Returns & Refunds

Returns & Refunds

We hope you will be pleased with your purchase. Should you wish to return anything you have purchased from us, we will be happy to refund or exchange a product provided it is in fully re-saleable condition.Returns should be made within 7 days of the day following delivery and you should return them unused, unworn and in original and as far as practical, undamaged packaging.

Post the item by recorded delivery* to the following address:

Unit C1, The Ropewalk Industrial Estate, The Ropewalk, Ilkeston, Derbyshire, DE7 RHX

Refunds can only be made to the original card of purchase

If an item is faulty please contact us at and we will arrange an appropriate remedy


We comply with all your statutory rights under ‘The Sale of Goods Act 1979’, ‘The Consumer Protection Act 1987’ and ‘The Distance Selling Regulations

*For your protection, SportsUltima recommends that you use a recorded delivery service as we cannot be held responsible for goods not received